Obviously it's disappointing to find out that your Mac isn't compatible, particularly when El Capitan was available to Macs stretching back to 2007. Here is a full list of the Macs that will be able to download the upgrade with Sierra: 1: Confirm System Requirements Compatibility There may be a charge for correcting issues relating to such an upgrade. Major system updates such as MacOS 10.10 (Yosemite) to MacOS 10.11(El Capitan) are NOT supported by Central IT and can potentially void your cover. An example of this is Adobe Creative Cloud or Microsoft Office. We support all self-installed applications, drivers and and their respective updates. We recommend that you contact us first for advice before proceding. Minor updates such as MacOS 10.10.4 to MacOS 10.10.5 are supported by Central IT. While MacOS Sierra is a free download and arrives as a simple to use installer from the Mac App Store, you'll want to prepare your Mac before jumping into a new release of MacOS.īelow we have outlined some important steps before upgrading your system.Ĭustomers with a support plan with Central IT should bare in mind the following when updating your system: Updating your Operating System (Sierra and El Capitan) Updating your Operating System (Sierra and El Capitan) 5.5.
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